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We are committed to delivering only high-quality artistic creations,
as this is central to our customer satisfaction policy.
Your
Satisfaction is Guaranteed With Our Return Policy
We believe you will be completely satisfied with your purchases
from us. WLart.com makes every effort to ensure that the offered
works of art, including the ones displayed and the custom-made
art creations, are of the highest quality, and that the digital
images accurately represent the actual products. If you are not
satisfied with your purchase for any reason, you may return it
within 10 business days of initial delivery for a full refund.
Please refer to the Return
Form for the processing of any return. Please note
that the customer is responsible for the shipping costs of any
returned items. WLart.com requires that the artwork be returned
in its original condition. Upon receiving the returned artwork,
WLart.com will credit you with the full purchase amount in accordance
with the payment method that you used to make your purchase. That
is, through any one of the following methods:
1.
By crediting your credit card, or
2. Transferring money into your bank
account, or
3. Returning your check or money
order or the equivalent amount.
However,
we reserve the right to use an alternate method for refund, if
we find that an alternative method may better serve our ability
to handle the refund process. For example, an electronic funds
transfer may be used for refunding your purchase amount instead
of directly crediting your credit card, if the process is faster
and more efficient.
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Damaged Artwork
Should you receive an artwork inside a damaged package, or if
upon opening the package your artwork appears to be damaged, please
contact us immediately using the Return
Form.
WLart.com will then provide you with a Return Merchandise Authorization
number (RMA) to have the artwork returned at our expense. Upon
receiving the returned artwork, WLart.com will credit you with
the full purchase amount with the payment method used when you
purchased the item. That is, through any one of the following
methods:
1.
By crediting your credit card, or
2. Transferring money into your bank
account, or
3. Returning your check or money
order or the equivalent amount.
However,
we reserve the right to use an alternate method for refund, if
we find that an alternative method may better serve our ability
to handle the refund process. For example, an electronic funds
transfer may be used for refunding your purchase amount instead
of directly crediting your credit card, if the process is faster
and more efficient.
Focusing
on Quality and Customer Satisfaction
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